Chi Fung Lam

This paper studies the urbanization impacts on tourism development in four regions Guangdong province, using time-series data of Guangdong province in China in 1996–2011. Urbanization has been operationalized by population, economic, geographical landscape and social cultural dimensions. This study suggests that urbanization, though in general increases tourism development, does not affect different regions in Guangdong uniformly. Tourism development in different regions will receive ...

2012 was a critical year for gambling operators in Macau. This article examines the process of Corporate Social Responsibility (CSR) in the Macau Gambling industry. Research results were based on a triangulation between in-depth document review, content analysis of information from the company’s websites, and site visits. The purpose of this article is to offer a preliminary case study regarding the Corporate Social Responsibility issues being addressed by Macau’s major gambling ...

The impacts of COVID-19 are massive. Global tourism is one of the industries that is heavily affected. "Travel bubble", a recent term initiated by travel operators, is a programme that allows tourists to travel to countries nearby without quarantine requirements. This study investigates the relationship amongst fear of COVID-19, travel anxiety, risk attitude and travel intention towards "travel bubble" destinations. Results show that fear of COVID-19, travel anxiety and risk attitude ...

Entertainment tourism is attracting attention from the industry and the academics. This study aimed to discover the barriers for the development of entertainment tourism in Macau from the industry’s perspective. A qualitative research approach was used to collect data from the entertainment tourism industry. Results show that policies and regulations, economy, marketing, management, government attitude, expertise and manpower, facilities and attractions as well as infrastructure problems ...

Tourism and entertainment industry is an important component in the world’s service sector. Entertainment tourism is receiving more attention, not only from practitioners, but also from academics. This study develops a scale to measure entertainment tourism experience in Macau from the consumers’ perspective. Entertainment tourism in this study is operationalized by Learning, Enjoyment, Escape, Refreshment, Novelty, Involvement, and Local culture. After examining the reliability of the ...

Corporate Social Responsibility (CSR) is an important tool to reduce the adverse impact of the gaming industry. There were very limited studies specifically analyzed barriers of CSR practice in the gaming industry. This study adopted in-depth interviews and verified the interviews by dividing two informant groups. The results showed that cognitive dissonance, negative image, management dilemma, resources limitation, confused regulations, and unsustainable impetus were the major barriers ...

Macau gambling companies included Corporate Social Responsibility (CSR) information in their annual reports and websites as a marketing tool. Responsible Gambling (RG) had been a recurring issue in Macau’s chief executive report since 2007 and in many of the major gambling operators’ annual report. The purpose of this study was to develop a measurement scale on CSR activities in Macau. Items on the measurement scale were based on qualitative research with data collected from employees in ...

This study examined the critical factors of urbanization on hotel development in China via qualitative semi-structured interviews. Population, economic, geographical landscape and social cultural dimensions was identified as major connotations of urbanization impact on hotel development. This study suggested that urbanization possessed both positive and negative effects on hotel development. Therefore, to promote hospitality and tourism development, hotel stakeholders, including ...

This paper studied the impacts of urbanization regarding the performance of hotel in Guangdong through the study of panel data from 1994 to 2014. Urbanization was measured by economic, geographical landscape, population, and social cultural dimensions. This research suggested that urbanization generally improves hotel performance, but with different effects. Therefore, stakeholders, such as hospitality managers, could provide corresponding governance strategies according to the ...

Previous studies described in detail many university–industry programs. The purpose of this paper was to develop a multidimensional and multi-item attitude scale to measure undergraduate tourism students’ attitudes towards working in the tourism industry. This study was a quantitative and exploratory research. This paper describes a scale development process and presents the result of the scale using data collected from a university–industry collaboration program in Macau. This study ...

Using qualitative semistructured interviews, this study aims to analyse the satisfying and dissatisfying factors in a university–industry cooperation programme. Work experience, monetary benefit, HR policies, language and time are important factors determining the satisfaction and dissatisfaction of students towards a university–industry cooperation programme. Results help in evaluating and identifying the sustainability of a programme. Marketing practitioners can consider the results in ...